I am a highly organized and detail-oriented Customer Success Administrator. I leverage my meticulous attention to detail and proficiency in computer-based tasks to enhance customer satisfaction and drive departmental success. With a strong foundation in service, sales, and marketing disciplines, I excel in processing email communications and providing live chat support. Utilizing Microsoft Office applications, particularly Excel and Word, I ensure accurate processing of customer lists and collaborate with management to implement efficient processes. I maintain detailed documentation in our Customer Relationship Management (CRM) system and engage with customers proactively to address inquiries and provide assistance.

Area of Specialization

Sustainability Advisory and Services

Relevant Certification & Qualification

I have done MBA in Management and nearly 10 years of experience working in different areas like managing clients, graphic design, and marketing strategies.